Home Air Assurance Plan
Stop reacting to breakdowns. Start managing your home’s comfort and air health year‑round.
Most homes only get attention when something breaks. That is when you get surprise failures, unhealthy air, and big, unexpected HVAC bills.
The Home Air Assurance Plan exists so your heating and cooling systems are maintained, monitored, and managed all year long instead of only touched in an emergency.
Why the Home Air Assurance Plan Exists
Your HVAC equipment quietly runs thousands of hours a year. Small issues build up long before you notice a problem. By the time you feel it, you are often looking at a no‑heat / no‑cool emergency, unhealthy air, or a major repair.
The Home Air Assurance Plan is designed so your systems are:
- Maintained: Professional preventative maintenance on a regular schedule.
- Monitored (with Premium): 24/7 tracking of runtimes, temperatures, and performance trends.
- Managed: Priority response, no trip/service call fees, and clear recommendations before small issues become big ones.
Membership Options at a Glance
Both membership levels cover your entire home and all attached systems. Premium adds 24/7 system monitoring and monthly health reporting.
Standard Membership
$19 per month, or $199 per year
Proactive maintenance and member‑only savings for your whole home.
- Covers your entire home and all attached systems
- 1 Preventative Maintenance visit per year (per home)
- Professional system inspection and tune‑up
- Professional system inspection and tune‑up Filter change included at visit
- No trip or service call fees ($0 diagnostic for members)
- 10% off repairs and installs
- Priority scheduling over non‑members
- Comfort Shield loaner equipment (when available)
- Referral rewards
Premium Membership
$29 per month, or $299 per year
Everything in Standard, plus 24/7 monitoring and monthly health reports.
Includes all Standard benefits for your entire home, plus:
- 24/7 Air Assurance Monitoring for your first system
- Member app access
- Monthly System Health Reports on monitored systems
- Early warning on patterns and drifts that can signal future problems
- Additional Monitoring:
- First monitored system is included in Premium.
- Each additional monitored system: $14 per month, or $149 per year
How Membership Works
- Your membership covers your entire home and all attached systems under one plan.
- Your benefits (no trip fees, discounts, priority scheduling, etc.) apply to every covered system in the home.
- With Premium, monitoring is applied per system: your first system is included, and you can add monitoring for additional systems at a low monthly or annual rate.
What Happens When You Join
- We enroll your home and all attached systems into the Plan.
- We confirm any mini‑splits that need separate annual maintenance.
- Your no‑fee trip visits, member discounts, and priority scheduling start immediately.
- We schedule your first Preventative Maintenance visit in the next appropriate spring or fall tune‑up window.
- If you choose Premium, we set up Air Assurance Monitoring for your first system and review any additional systems you want monitored.
What Is Included in Your Preventative Maintenance Visit
At your annual Preventative Maintenance visit, we:
- Professionally inspect and tune your system(s)
- Change the filter
- Check key safety and performance metrics
- Make sure your equipment is ready for the upcoming season
This helps:
- Reduce breakdowns
- Improve comfort
- Often extend equipment life
No Trip or Service Call Fees
As a member, you pay $0 for us to come out and assess a problem with your system.
Instead of an $85 trip or service call fee, you only pay for approved repair work – and you still receive your 10% member discount on repairs and installs.
How the Membership Usually Pays for Itself
A typical non‑member repair visit might look like this:
- $85 trip/service call fee
- Around $300 for the actual repair
- Total: about $385
As a member, the same visit would be:
- $0 trip/service call fee
- 10% off the repair (for example, $30 off a $300 repair)
You can often save over $100 on a single issue before even counting:
- Your included Preventative Maintenance visit
- Your included filter change
- Any emergencies that were avoided by catching issues early
How Premium Monitoring Works
Premium members receive an Air Assurance Monitoring System that:
- Tracks runtimes, temperature, and performance data 24/7
- Sends data into a monthly System Health Report for monitored systems
- Helps us spot drifts and trends early so we can often act before small issues become big problems
Important note: Monitoring dramatically improves early detection, but no system can catch every sudden failure.
Monitoring Multiple Systems
- Your first monitored system is included in Premium.
- Each additional monitored system is just $14 per month or $149 per year.
- We help you decide which systems to monitor first based on age, usage, and risk.
How Mini‑Splits (Ductless Systems) Are Handled
- Your membership benefits (no trip fees, discounts, priority scheduling, Comfort Shield loaner equipment, and referral rewards) apply to service work on mini‑splits.
- Mini‑split systems are not included in the standard Preventative Maintenance portion of the Plan.
- Annual mini‑split preventative maintenance is billed separately as an add‑on. Pricing is based on:
- A rate for the first ductless unit
- An additional charge for each extra head unit
We review how many units and heads you have and quote mini‑split Preventative Maintenance separately from your home membership.
Mini‑splits are not eligible for Air Assurance Monitoring under the Premium plan.
Frequently Asked Questions
Why does the Home Air Assurance Plan exist?
The Home Air Assurance Plan exists so your heating and cooling systems are maintained, monitored, and managed year‑round instead of only touched when something breaks, helping you avoid surprise failures, unhealthy air, and unexpected big HVAC bills.
What is the difference between Standard and Premium memberships?
Standard focuses on proactive maintenance and member savings for your entire home with 1 Preventative Maintenance visit per year, a filter change, no trip/service call fees, 10% off repairs and installs, priority scheduling, Comfort Shield loaner equipment, and referral rewards. Premium includes everything in Standard and adds 24/7 Air Assurance Monitoring for your first system, a member app, and monthly System Health Reports, with the option to add monitoring for additional systems.
Does the membership price change if I have more than one system?
No. Your membership covers your entire home and all attached systems at one flat price. The only per‑system pricing is for optional monitoring of additional systems beyond the first one included in Premium.
How is monitoring priced for additional systems?
If you are on the Premium plan, your first monitored system is included. Each additional monitored system is $14 per month or $149 per year.
What do I get at my annual Preventative Maintenance visit?
At your annual Preventative Maintenance visit, we professionally inspect and tune your system(s), change the filter, and make sure they are ready for the upcoming season so you can reduce breakdowns, improve comfort, and often extend equipment life.
What does “no trip or service call fees” actually mean?
As a member, you pay $0 for us to come out and assess a problem with your system. Instead of an $85 trip or service call fee, you only pay for any approved repair work, and you still get your 10% member discount on those repairs or installs.
How does the membership usually pay for itself?
A typical non‑member repair visit might be $85 for the trip fee plus around $300 for the repair, while a member pays $0 for the trip and gets 10% off the repair, often saving over $100 on a single issue before counting the included Preventative Maintenance visit, filter change, and any avoided emergencies.
What happens when I join the Home Air Assurance Plan?
When you join, we enroll your home and all attached systems, confirm any mini‑splits that need separate Preventative Maintenance, activate your no‑fee trip visits, discounts, and priority scheduling right away, and then schedule your first Preventative Maintenance visit in the next appropriate spring or fall tune‑up window. If you choose Premium, we also set up monitoring for your first system and review any additional systems you may want monitored.
How does Premium monitoring work and what can it see?
Premium members get an Air Assurance Monitoring System that tracks runtimes, temperature, and performance patterns 24/7, plus monthly System Health Reports. It is designed to spot patterns and drifts early so we can often act before small issues become big problems, though it cannot catch every sudden failure.
Are mini‑split (ductless) systems included in the standard membership pricing?
Your membership benefits apply to mini‑split service calls, but mini‑split Preventative Maintenance and tune‑ups are billed separately as an add‑on, with pricing based on the number of units and head units.
Do I pay extra for mini‑split preventative maintenance as a member?
Yes. Mini‑split preventative maintenance is an add‑on. Members still get no trip/service call fees, discounts, and priority scheduling for mini‑split service calls, but the annual mini‑split Preventative Maintenance or tune‑up itself is billed at a separate rate based on the number of units and head units.
Are mini‑splits eligible for monitoring under the Premium plan?
No. Mini‑splits are not eligible for Air Assurance Monitoring, but if you are a member you still receive your core benefits like no trip fees, discounts, priority scheduling, Comfort Shield loaner equipment, and referral rewards for any covered work.